Sorry about the troubles you’re having. Let us point you in the right direction to get your issues fixed. All support for items happens on the actual item page. After posting your issue, the seller will be notified and can assist you. (Under the large preview image, click the Support tab and scroll to the bottom to post your question.) Please allow the seller 24 hours as some authors are international and not on US time.
Note* Take a look at the themes documentation. This is found in the theme package. Right click index.HTML and open in your browser. This is the authors instructions on how to set your theme up like the demo.