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HB-theme support sucks

Forums General HB-theme support sucks

This topic contains 2 replies, has 2 voices, and was last updated by  versavpn 4 years, 6 months ago.

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • #1145561

    versavpn
    Member

    Yeah,

     

    Im a new client and just bough aegeaus theme from them. I submitted a support thread on their website and after 2 days they still haven’t replied. I already posted on their forums about the said issue again and up to now they still haven’t replied. Now, dont tell me you are not monitoring your own website nor you didnt saw the forum post. You said you’ve got support 24/7 so prove it!

    #1145841

    HB-Themes
    Member

    Hey there,

    I’m so sorry about that.
    Unfortunately we are facing some issues with our servers, which we are solving today.

    Please, send me a direct email to support[at]hb-themes.com and I will assist you.

    Kind Regards,
    HB-Themes

    #1145861

    versavpn
    Member

    Hey there HB

     

    Your reasoning doesn’t come up well to me. Your website has been up all along during my posting so its not a server issue.

    Next time think of a better way out than that.

     

     

Viewing 3 posts - 1 through 3 (of 3 total)

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