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Service pending for 15 days!

Forums General Service pending for 15 days!

This topic contains 2 replies, has 3 voices, and was last updated by  beke 3 years, 1 month ago.

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  • Author
    Posts
  • #1273261

    It’s my first time buying themes on MOJO Marketplace, so I bought one theme + service to make site look like the demo ( “Make My WordPress Site Look Like the Theme Demo” service – cost of this service was $150).

    For 2 weeks I am waiting MOJO marketplace to complete this service, in the description you said: “3-5 business days“. My website is on hold waiting for the service guys to complete the job they are paid to. I have contacted support countless times, no result, everybody is ignoring my messages, service guy started solving my problem and then just disappeared a week ago.Support has marked my tickets as SOLVED, but they didn’t solve anything.

    In the end, it looks like I will have hire a lawyer, because this looks like a fraud service.

    #1273291

    Coral-Themes
    Member

    my item is pending for review for 11 days :/ i think they have many many stuff on their plate.. hope they speedup the process soon.

    #1273471

    beke
    Member

    Hi,
    You can contact  support team here: http://support.mojomarketplace.com 

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