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Theme Won’t Download

Forums General Theme Won’t Download

This topic contains 20 replies, has 16 voices, and was last updated by  Caio Leão 1 year, 4 months ago.

Viewing 6 posts - 16 through 21 (of 21 total)
  • Author
    Posts
  • #1297847

    janleah
    Member

    Wanting to download a theme I just purchased. It’s in my downloads, but the site times out before anything happens. I’ve been trying since noon — wtf Mojo??? You guys used to be awesome!!

    #1297850

    Tosin Matti
    Member

    Hi, I’m having the same issue. I’m a first time buyer I signed up today, paid for my theme and I can’t download.

    I hoping this can be resolved very quickly. Im really disappointed. 

    #1297853

    janleah
    Member

    I messaged the developer directly and received the files. This is the only way I know how to get anywhere.

    I’m seriously thinking of cancelling my account of 6 years. When there is no customer service or help from the business, I will go elsewhere. Too bad, it used to be a wonderful site.

    #1297906

    Hi,

     

    i got the same issue o buy the theme
    REDPLUS – Clean Blog, Magazine & Video WordPress Theme
    and i cant downlaod i waste a day trying  please help me support doent say anything¡¡¡¡

    #1297910

    MatchThemes
    Member

    You can submit a ticket to the mojo team via this link: https://mojosupport.zendesk.com/hc/en-us . Click the Submit a Request link ( top right corner ) and explain the issue. They will send you the theme files.
    Or contact the theme author and explain the situation.

    #1297911

    Caio Leão
    Member

    Hello,

     

    I bought the Xtreme Mag theme and can not download. I tried on several computers and could not.

    What I do?

    Thanks in advance.

     

Viewing 6 posts - 16 through 21 (of 21 total)

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