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Trouble with editing profile

Forums General Trouble with editing profile

This topic contains 3 replies, has 3 voices, and was last updated by  Brady Nord 6 years, 11 months ago.

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  • Author
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  • #1054602

    joomlashine
    Member

    Hi everyone,

    I am a new user and I come from JoomlaShine. I tried to edit my profile in Profile Editor but when I write in “A little about yourself”, everything runs well. I can edit my text with images, headings and separate paragraphs… I clicked “Save changes” and it notices “You have successfully updated your basic profile information”

    However, when I view my profile again, I see all sentences stick together. There are no clear headings and paragraphs, images disappear as well. I dont know why. Is there anyone know it? Please help me! Thanks a bunch in advance.

    #1054612

    Iz
    Key Master

    Hi there,

     

    We apologize for this. We have currently been working on this error. Our system has been having trouble displaying posts without the HTML showing. We hope to have a solution shortly. The less spaces and paragraphs you can make the better it will appear.

     

    Thanks!

    Isaac

    -MOJO Support

    #1054622

    joomlashine
    Member

    Thanks to inform me that :) and thanks for your advice. I hope that it will be fixed soon, it is very important to a seller ;) . Please inform me when it gets well. Thank you!

    #1054632

    Brady Nord
    Key Master

    joomlashine, is this working for you now? If not, please message me so I can be on top of this.

    Thanks

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