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Unable to Download

Forums General Unable to Download

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This topic contains 7 replies, has 5 voices, and was last updated by  _marianne_ 3 years, 3 months ago.

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #1296947

    andrewchk
    Member

    Hi Mojo Team,

    I am experiencing download problem since yesterday.

    The download buttons took ages, and ended up with 504 gateway error.

    Please help.

    Regards,

    A.

    #1296948

    beke
    Member

    Hi,

    You can submit a ticket to the mojo team via this link: https://mojosupport.zendesk.com/hc/en-us  or contact the item author and ask to send you the files.

    Thanks,

    Beke

    #1296949

    andrewchk
    Member

    Not about a single item, its about ALL items in my download.

    Ticket opened. So far no feedback. Please I need to download a item urgently.

     

    Thanks in advance!

    Andrew

    #1296951

    _marianne_
    Member

    Hello,

    It probably doesn’t help you but I have the same problem since yesterday…
    The download link doesn’t work. And nobody respond.
    And I have to download also my item urgently!

    Thanks in advance for every help!

    Marianne

    #1296952

    Hello

    It’s same my problem now
    I  looking for your reply me

    Pop

    #1296953

    I am having the same issues. I am on a very tight leash and this will seriously hurting my work :’(

    Is there any other support person that we can contact directly?

    #1296959

    beke
    Member

    Hi,
    Try again! It seems to be ok now.

    Thanks,
    Beke
     

    #1296961

    _marianne_
    Member

    Yes good news! Thanks.
    Marianne

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