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bought theme but no download or invoice available

Forums General bought theme but no download or invoice available

This topic contains 1 reply, has 2 voices, and was last updated by  MatchThemes 5 years, 1 month ago.

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  • Author
    Posts
  • #1297638

    Ygor Cardoso
    Member

    Hi,
    I have (apparently) completed the purchase of the template “Pet Center – One Page WordPress Theme for Vets” and successfully received Paypal’s confirmation, but when I got redirected back to the website, I don’t have the item in the download area, no invoice associated to the purchase and the item still remains in the cart.
    I have opened the ticket 80777 in the support center but got no response at all.
    What more can I do to get the item I paid for?
    Regards,

    #1297640

    MatchThemes
    Member

    Hi,

    I’ve responded to your email. Please check your inbox.

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