I’ve been trying to download the themes I’ve purchased for the past 3 days, with no luck. Servers are super slow, it’s taking me 20-25 minutes just to initiate the download only for it to crash on attempt right afterwards. I’ve wasted many hours now trying to get what I paid for. I’ve sent a message to the Support group and still have no answer. What is going on? I would really appreciate any help with this issue.
If we complain to Paypal, will they make the refund? I would definitely like to try that. Please let me know if you have any success with paypal refunding. I’ve been trying to download for the past 4 days with no success. No one’s even bothering to answer or issue a statement if their servers are down. Nothing. They should refund our money and give us the theme for free for all the stress we have been enduring. :/
Seems like Mojo Themes is on vacation this week. I purchased a them on 6/3 and it only finally downloaded last night 6/15. I cannot click on any images to download previous themes and the theme I downloaded last night was a zip.cgpz file and the enclosed zip file was empty. Not a good track record. Has anyone heard back from MJT?